Capabilities

Every facility is different, and each requires a unique approach. Underlying our service capabilities is a customer-first focus and comprehensive programs designed to deliver exceptional value and performance. 

Project Management

Working with a single, committed service provider results in greater quality, safety and reliability. More than a service provider – we are your partner bringing together all of the components of an effective facilities management plan, freeing you to focus on your business priorities. We share strategic management practices, assist with capital planning recommendations, document processes, and audit, track and report key metrics related to quality, productivity, cost-efficiency and your satisfaction.

Quality Management 

The best companies look for continuous process improvement. We measure and track performance, administer and communicate corrective action plans when necessary, and continually seek efficiencies to manage your facility better. Your service requirements, assets and inventory are managed through our Enterprise Asset Management (EAM) system. Technology, transparency and regular communication contribute to a robust preventative maintenance program and operational continuity.

Documented quarterly management reviews capture and quantify all operational, quality and customer satisfaction results to ensure continuous process improvement. Metrics include:

  • Customer concerns
  • Time to resolution
  • Customer satisfaction scores & feedback
  • Quality management systems and controls
  • Inspection frequencies 
  • On-time performance
  • Corrective action plan status
  • Training and safety

Energy & Environmental Services

Environmental stewardship is the hallmark of good corporate and public agency citizenship. It is also, increasingly, an expectation of your customers and employees. PRIDE Industries operates net-zero environments and has helped customers achieve LEED™ and EPA recognitions through effective waste diversion programs, energy monitoring and reduction, and CIMS-GB certified green cleaning processes.  In fact, PRIDE developed PRIDEClean® - a Dfe-approved green cleaning product line and process to ensure a safe and environmentally-friendly work environment.

Our comprehensive services are designed to measure, track and reduce your environmental footprint while ensuring a safe and sustainable working environment. We can help you move beyond compliance toward recognizable environmental stewardship.

Asset & Cost Control Management

Capturing information about your systems and their components, we create comprehensive preventative maintenance schedules designed to extend the life of our assets, minimize downtime, improve efficiency and ensure regulatory compliance. Analysis and equipment history reports help you evaluate, plan and budget capital replacements for core systems and infrastructure. 

Seamless Transitions

Every step of our phase-in is mapped and managed for dependable quick-starts with zero impact to your daily operation. Transition matrixes incorporate KPIs, data conversion and inventory as well as communication and training for seamless start-ups in mission critical environments. These same systems are useful in quickly scaling a project as your operational needs grow.

Training & Safety Management

Employees thrive in environments where they are challenged professionally and feel safe. Because employee safety and health has a significant impact on both quality of life and quality of work, PRIDE Industries is committed to the training and safety of our team members. 

At PRIDE, safety is a core value. Our comprehensive environmental, health, and safety programs minimize risks to employees, customers and others. As members of the American Society of Safe Engineers (ASSE) and the National Safety Council (NSC), we stay current with best practices and standards to maintain a safe workplace for all.

Our comprehensive safety program includes:

  • Documented training and compliance programs
  • Tracking, validation and communication of safety metrics
  • Provision and use of Personal Protective Equipment (PPE) 
  • Regular SAV (Safety Assistance Visits) to inspect and reinforce safety protocols
  • Safety incentive programs
  • Compliance with OSHA, state, local and customer environmental health and safety (EHS) requirements

All PRIDE team members are thoroughly background and drug-tested to ensure a safe and fully compliant workforce. Our experience and clearances extend to secure environments including military bases, municipal courthouses and airports across the nation.

Employees who have opportunity to gain new skills, advance and grow professionally are more highly motivated and productive. PRIDE Industries is accredited to provide National Center for Construction Education and Research (NCCER) training. The NCCER curriculum offers hands-on technical training to build a safe, productive, and sustainable workforce of craft professionals.