As a Tier-1 supplier, our service capabilities are tested against the most stringent standards of excellence. We meet our customers’ expectations with continuous process improvement, a relentless focus on customer satisfaction and comprehensive capabilities that deliver measurable results. State-of-the-art technology supports our supply chain and logistics services. Equally important is the expertise of dedicated account managers who respond to changing customer demand while keeping costs low and efficiency high.
ISO-Certified Quality Management Systems (QMS)
PRIDE Industries’ quality control systems are designed to meet your project requirements and provide you with confidence that your expectations will be met. Providing quality services that comply with regulatory standards requires a systematic approach to quality management. Compliance of our quality systems is assured through internal and third party audit, customer review and formalized employee training in quality procedures. Continuous process improvement drives our most important metric: customer satisfaction.
Documented reviews capture and track key metrics of performance and customer satisfaction including:
- Supplier performance (quality of the product supplied, on-time deliveries)
- On time customer deliveries
- Corrective and preventative action
- Customer complaints and customer satisfaction
- Product defects during production and on final products
- Inventory accuracy
- Non-conforming material information
- Change order activity
Our technology systems capture, measure, track and contribute to quality excellence.
Expert Sourcing & Procurement
Effective sourcing and procurement practices can generate substantial savings and deliver a competitive advantage. Our expertise goes beyond low cost to a strategic focus on balancing quality, reliability and efficiency in the sourcing of materials, parts and services.
Channel Partner Management
We work closely with our customers to deliver sustainable cost improvements, improve cross-functional collaboration, and streamline processes while building stronger, more productive relationships with suppliers and third party providers.
Demand Forecasting, Planning & Management
Greater competition, rapidly changing market demands, and shorter product life cycles have made forecasting increasingly complex.
Predicting future demand for products and services while aligning production and distribution capabilities involves integrating business functions with timely data sharing, accurate data processing and collaboration. At PRIDE Industries, technology is paired with professional expertise delivering cost and service benefits while reducing time to market.