PRIDE Updates on the Coronavirus (COVID-19)

 

Check this page frequently for PRIDE’s latest updates related to the Coronavirus.
Page last updated May 19, 2020, at 6:28 PM.

At PRIDE, the safety and well-being of our employees and customers are our top priority. We are closely monitoring the situation through trustworthy sources such as the Center for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the Placer County Health & Human Services department.

 

Table of Contents

PRIDE Employee Resources and Communications

Questions or Concerns?
Click here to contact Jeff Dern,
President of PRIDE Industries

Phone Numbers

PRIDE Employee Helpline: Call (877) 242-4928*
*Helpline is for employees with case managers or rehabilitation counselors.
For all other employee-related concerns, call (800) 550-6005.

Employee Assistance Program (EAP): Call (800) 424-4485 or go to magellanascend.com

Financial Hardship

Are you experiencing financial hardship as a result of the Coronavirus emergency? Please complete a form below and submit it to your HR representative.

Forms and Resources

 

Click on the links below to read the latest PRIDE Employee Communications:
(Most recent updates appear at the top of the list)

 


 

PRIDE Customer Communications

Click on the links below to read the latest PRIDE Customer Communications:

 


 

Prevent the Spread of the Coronavirus

If employees need to see a healthcare provider for non-urgent care or advice, we encourage you to use telehealth — doctors’ appointments conducted over the phone, email, or video that do not require an in-person visit. PRIDE’s Anthem/Blue Cross and Kaiser plans provide telehealth options.

To sanitize PRIDE buildings and our customers’ buildings, PRIDE’s custodial teams are using cleaning products recommended by the International Sanitation Supply Association and the U.S. Environmental Protection Agency.

In addition to our customary thorough cleaning practices, PRIDE has increased cleaning personnel at our Roseville, CA headquarters. All touch surfaces (door handles, glass, faucets, counters, etc.) are disinfected three times a day using a 2-step cleaning process.

We want to remind everyone again to do the following to help stop the Coronavirus from spreading:

  • Stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth.
  • Avoid close contact with people who are sick.
  • Sneeze or cough into your sleeve to avoid spreading germs with your hands.

 

The Centers for Disease Control and Prevention (CDC) has created guidelines on what to do if you are sick. Should you experience symptoms such as cough, temperature above 100.4 degrees F (or 38 degrees C), or difficulty breathing, public health officials recommend the following:

  • Those with cold-like symptoms should isolate at home and restrict outside activities. Manage symptoms with over-the-counter medications, regardless of whether you have a cold, the flu, or COVID-19.
  • If you need to see a healthcare provider for non-urgent care or advice, we encourage you to use telehealth, if available, which provides doctors’ appointments conducted over the phone, email, or video and do not require an in-person visit. PRIDE’s Anthem/Blue Cross and Kaiser plans provide telehealth options.
  • If you feel you have an urgent situation and need to see your healthcare provider, call ahead so they know you are coming.
  • You should only call 911 or go to an emergency department if you believe that you are extremely sick, or your life is in imminent danger. Other emergencies are still occurring, and emergency resources must be available to address all of them, not just COVID-19

 


 

PRIDE Northern California Office Location Updates

Check below for updates on any office closures.

  • Auburn (Work Programs Only): Closed
  • Chico: Open
  • Fairfield (Behavior Support/Work Activity Program): Closed
  • Fair Oaks: Open
  • Grass Valley (Work Programs/Day Program): Closed
  • Lincoln: Open
  • North Sacramento (Day Program/Behavior Support): Closed
  • Placerville: Open
  • Roseville/Corporate Offices (Work Programs Only): Closed
  • Roseville/Corporate Offices: Open
  • Roseville/Sunrise Ave: Open
  • Sacramento (Work Program Only): Closed
  • South Sacramento/Florin/Perkins Rd (Work Programs): Closed
  • South Sacramento/Alta Valley Dr: Open
  • South Lake Tahoe: Open
  • Woodland: Open
  • Yuba City (Work Program/Behavior Support): Closed