First-Class Customer Service Program

Looking to provide a first-class customer service experience to travelers and airport personnel? PRIDE Industries is the perfect partner. When you choose PRIDE Industries for Aviation support services, you can trust that you will have well-trained employees committed to delivering an exceptional customer experience.

Customer Service Principles

  • First impressions matter
  • Courtesy counts
  • Attitude is everything
  • Always do the right thing
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“I’ve been in a LOT of airports over the last few years, and SMF is by far the cleanest one around. Your PRIDE team members were cleaning when I was there and I just wanted you to know how courteous, nice and professional they were! ”

-SMF Traveler